Lead Product Designer
Available in 4 locations
Available in 4 locations
Remote Job:
Remote Job: Yes
widget:
Full time
undefined:
Humana
Job ID:
R-374673
Associated with 2 categories
Associated with 2 categories
Description
Be a part of our caringmunity and help us put health first
Are you a skilled Product Designer, User Experience Designer and/or Interaction Designer who is passionate about bringingplex information to users in a simplified, easy-to-understand manner? Are you interested in collaborating with a broad range of creative, technical, strategic and business professionals as a relentless champion for best-of-class cross-channel experiences? Do you thrive in an environment that works on high-visibility projects? If so, this may be the position for you!
Humana ismitted to investing in innovative digital experiences that improve our consumers' quality of life and their interactions with us. We connect many user typesincluding consumers, members, providers, employers and agents/brokerswith Humana and with one another, to drive user engagement and satisfaction and bring increasing value to the business.
At Humana, the Experience Transformation team is an experience-oriented, multi-disciplinary team that solves customer needs while enabling strategic and operational goals. Joining our dedicated group of Product Designers, Experience Strategists and User Experience Designers focused on consumer experience and supporting our suite of digital products, you would be responsible for working closely with senior Product Management and Engineering Leads to shape product and business strategies. You will drive prioritization, planning, and decision-making across multiple product teams, while creating exceptional user-centered experiences that achieve business goals and exceed user expectations. The team is focused on integrating and developing best practices in usability, analytics, accessibility, and cross-platform strategy in an Agile development environment.
The Lead Product Designer must adeptly guide interdisciplinary teams throughout the entire design process, from initial research and strategy to ideation, prototyping, testing, and final implementation. You will play a pivotal role within our web and mobile channels team, contributing to the experiences within our dashboard, navigation, and search, as well as playing a key role in our design system. The Design Lead need not excel in every aspect individually but ensure teams deliver high-quality oues through their guidance and oversight.
As a Lead Product Designer, you will:
Take the lead in User Experience design, developing industry-leading, high-value mobile and web-based experiences to simplify the member plan experience for multiple lines of business.
Translate consumer insights into design strategies and execution that meet real user needs.
Serve as a primary point of contact with cross-functional partners in your workstream, ensuring alignment of UX deliverables.
Play a pivotal role in the progression of our design framework, contributing to the evolution of our design system and interaction patterns by defining, designing, and enhancing high-qualityponents and patterns for both web and mobile applications.
Build trust and consensus with key stakeholders and varying senior leaders by utilizing storytelling, user journeys, prototypes, and other UX strategies to articulateplex concepts, customer problems, and potential solutions.
Create strategic design deliverables such as strategy decks, visions of future experiences and evangelize these strategies across different teams and workstreams.
Develop and lead workshops aimed at discovering hypotheses, exploring potential solutions, building enthusiasm, establishing d understanding, and promoting team alignment.
Ensure that digital principles, standards, styles, design patterns, and renderings are followed and represented correctly.
Partner with our Insights team to create long-term research strategies and facilitate ongoing discovery and iterative delivery.
Partner with Content Strategy to continuously drive and improve content, navigation, and site architecture.
Key Competencies
Big Picture Thinking
Ability to see the big picture and make good design decisions that may require trade-offs between business goals and design standards.
Dedicated to envisioning and influencing the entire ecosystem to create a seamless, holistic experience for consumers.
Ability to precisely articulate design rationale through apelling narrative.
Demonstrated ability to create designs that excite stakeholders just as much as users.
Leadership
Ability to influence senior leaders, peers, and diverse teams consisting of a multitude of perspectives.
Encourage creativity and risk-taking.
Relentless advocacy for solutions that solve real user problems and remove barriers for our consumers.
Professionalism
Have a strong professional presence, be approachable, respectful, open, transparent, and easy to work with - even in stressful or challenging situations.
Be flexible - able to change course when needed.
Have self-awareness, befortable receiving feedback, and work to continually improve.
Make theplex simple, even when in white space and confronted with unclear situations.
Possess excellent verbal, written, and presentation skills.
Use your skills to make an impact
Role Essentials
At least 7 years of experience as a Product Designer, User Experience Designer, or Interaction Designer
Must submit an online portfolio with your application that demonstrates the ability to createpelling mobile consumer user experiences
Expresses a passion for designing mobile applications with a portfolio of work that demonstrates expert knowledge and technical acumen
Mastery in Figma, with confidence in using its latest features and capabilities
Experience designing with business, technical, and design guideline constraints
Ability to adapt existing processes and deliverables when necessary to meet project needs and improve efficiency and quality
Demonstrated ability to designplex transactional user interfaces and interactions
Experience creating conceptual models, site maps, interaction flows, design patterns, and design specifications
Demonstrated experience in defining research hypotheses and testing criteria, leading or participating in user research, and translating user research into design decisions
Strong track record of iterating and delivering digital products within an agile team
Deep experience creating interactive prototypes
Role Desirables
Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
Significant relevant work experience may substitute for an advanced degree
Self-starter who can make significant progress with minimal guidance
Experience creating inclusive and accessible designs, particularly for senior adults
Ability to be flexible in a fluid and dynamic environment
Must be extremely well-organized and capable of handling multiple (and sometimes conflicting) priorities effectively
Excellent analytical and process-oriented skills
Excellent verbal, written, and presentation skills
Work-At-Home Information
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
HireVue
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
Thepensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$104,000 - $143,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based uponpany and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, Humana) offerspetitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off,pany and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) ismitted to putting health first - for our teammates, our customers and ourpany. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, andmunities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, inpliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms ofpensation and selection for training, including apprenticeship, at all levels of employment.
Request an Amodation
If you are an individual with a disability and require a reasonable amodation toplete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for ing, you may contact ADAhumana for assistance.
Employment Fraud Notice
Humana will never ask a candidate for money for work equipment and network access or request access to personal accounts during the application process. Learn more about identifying and preventing employment fraud or report a suspected employment fraud case.
California Resident Applicants
If you are a California resident ing for a position and would like to review our California Applicant Privacy Policy, click : CA Resident Applicant Privacy Policy
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At Humana, caring is everything
And when you work , you feel it. It's how you grow. It's how you're weed into the associatemunity. It's what guides us in putting health first. And it forms the connection each of us have for the people we serve.
Learn more about our culture of caring
Get notified for similar jobs
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Available in 4 locations
Available in 4 locations
Remote Job:
Remote Job: Yes
widget:
Full time
undefined:
Humana
Job ID:
R-374673
Associated with 2 categories
Associated with 2 categories
Description
Be a part of our caringmunity and help us put health first
Are you a skilled Product Designer, User Experience Designer and/or Interaction Designer who is passionate about bringingplex information to users in a simplified, easy-to-understand manner? Are you interested in collaborating with a broad range of creative, technical, strategic and business professionals as a relentless champion for best-of-class cross-channel experiences? Do you thrive in an environment that works on high-visibility projects? If so, this may be the position for you!
Humana ismitted to investing in innovative digital experiences that improve our consumers' quality of life and their interactions with us. We connect many user typesincluding consumers, members, providers, employers and agents/brokerswith Humana and with one another, to drive user engagement and satisfaction and bring increasing value to the business.
At Humana, the Experience Transformation team is an experience-oriented, multi-disciplinary team that solves customer needs while enabling strategic and operational goals. Joining our dedicated group of Product Designers, Experience Strategists and User Experience Designers focused on consumer experience and supporting our suite of digital products, you would be responsible for working closely with senior Product Management and Engineering Leads to shape product and business strategies. You will drive prioritization, planning, and decision-making across multiple product teams, while creating exceptional user-centered experiences that achieve business goals and exceed user expectations. The team is focused on integrating and developing best practices in usability, analytics, accessibility, and cross-platform strategy in an Agile development environment.
The Lead Product Designer must adeptly guide interdisciplinary teams throughout the entire design process, from initial research and strategy to ideation, prototyping, testing, and final implementation. You will play a pivotal role within our web and mobile channels team, contributing to the experiences within our dashboard, navigation, and search, as well as playing a key role in our design system. The Design Lead need not excel in every aspect individually but ensure teams deliver high-quality oues through their guidance and oversight.
As a Lead Product Designer, you will:
Take the lead in User Experience design, developing industry-leading, high-value mobile and web-based experiences to simplify the member plan experience for multiple lines of business.
Translate consumer insights into design strategies and execution that meet real user needs.
Serve as a primary point of contact with cross-functional partners in your workstream, ensuring alignment of UX deliverables.
Play a pivotal role in the progression of our design framework, contributing to the evolution of our design system and interaction patterns by defining, designing, and enhancing high-qualityponents and patterns for both web and mobile applications.
Build trust and consensus with key stakeholders and varying senior leaders by utilizing storytelling, user journeys, prototypes, and other UX strategies to articulateplex concepts, customer problems, and potential solutions.
Create strategic design deliverables such as strategy decks, visions of future experiences and evangelize these strategies across different teams and workstreams.
Develop and lead workshops aimed at discovering hypotheses, exploring potential solutions, building enthusiasm, establishing d understanding, and promoting team alignment.
Ensure that digital principles, standards, styles, design patterns, and renderings are followed and represented correctly.
Partner with our Insights team to create long-term research strategies and facilitate ongoing discovery and iterative delivery.
Partner with Content Strategy to continuously drive and improve content, navigation, and site architecture.
Key Competencies
Big Picture Thinking
Ability to see the big picture and make good design decisions that may require trade-offs between business goals and design standards.
Dedicated to envisioning and influencing the entire ecosystem to create a seamless, holistic experience for consumers.
Ability to precisely articulate design rationale through apelling narrative.
Demonstrated ability to create designs that excite stakeholders just as much as users.
Leadership
Ability to influence senior leaders, peers, and diverse teams consisting of a multitude of perspectives.
Encourage creativity and risk-taking.
Relentless advocacy for solutions that solve real user problems and remove barriers for our consumers.
Professionalism
Have a strong professional presence, be approachable, respectful, open, transparent, and easy to work with - even in stressful or challenging situations.
Be flexible - able to change course when needed.
Have self-awareness, befortable receiving feedback, and work to continually improve.
Make theplex simple, even when in white space and confronted with unclear situations.
Possess excellent verbal, written, and presentation skills.
Use your skills to make an impact
Role Essentials
At least 7 years of experience as a Product Designer, User Experience Designer, or Interaction Designer
Must submit an online portfolio with your application that demonstrates the ability to createpelling mobile consumer user experiences
Expresses a passion for designing mobile applications with a portfolio of work that demonstrates expert knowledge and technical acumen
Mastery in Figma, with confidence in using its latest features and capabilities
Experience designing with business, technical, and design guideline constraints
Ability to adapt existing processes and deliverables when necessary to meet project needs and improve efficiency and quality
Demonstrated ability to designplex transactional user interfaces and interactions
Experience creating conceptual models, site maps, interaction flows, design patterns, and design specifications
Demonstrated experience in defining research hypotheses and testing criteria, leading or participating in user research, and translating user research into design decisions
Strong track record of iterating and delivering digital products within an agile team
Deep experience creating interactive prototypes
Role Desirables
Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
Significant relevant work experience may substitute for an advanced degree
Self-starter who can make significant progress with minimal guidance
Experience creating inclusive and accessible designs, particularly for senior adults
Ability to be flexible in a fluid and dynamic environment
Must be extremely well-organized and capable of handling multiple (and sometimes conflicting) priorities effectively
Excellent analytical and process-oriented skills
Excellent verbal, written, and presentation skills
Work-At-Home Information
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
HireVue
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
Thepensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$104,000 - $143,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based uponpany and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, Humana) offerspetitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off,pany and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) ismitted to putting health first - for our teammates, our customers and ourpany. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, andmunities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, inpliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms ofpensation and selection for training, including apprenticeship, at all levels of employment.
Request an Amodation
If you are an individual with a disability and require a reasonable amodation toplete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for ing, you may contact ADAhumana for assistance.
Employment Fraud Notice
Humana will never ask a candidate for money for work equipment and network access or request access to personal accounts during the application process. Learn more about identifying and preventing employment fraud or report a suspected employment fraud case.
California Resident Applicants
If you are a California resident ing for a position and would like to review our California Applicant Privacy Policy, click : CA Resident Applicant Privacy Policy
Hide map
map is loading
At Humana, caring is everything
And when you work , you feel it. It's how you grow. It's how you're weed into the associatemunity. It's what guides us in putting health first. And it forms the connection each of us have for the people we serve.
Learn more about our culture of caring
Get notified for similar jobs
Sign up to receive job alerts
Email address
required
Review and agree to the terms of processing personal information
Submit
Manage Alerts
Get tailored job rmendations based on your interests
Get started
Job ID: 476623448
Originally Posted on: 5/11/2025
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