Content Designer

At our organization, we’re invested in the tools, the people, and the culture to become the best in creating new and innovative digital experiences in banking! As we reimagine the customer experience, we’re looking for an experienced, self-starting individual to help us bring online banking to the next level and help steer our content approach in the right direction.

• In-depth knowledge of digital/mobile and user experience
• Mobile and desktop application experience
• 5 years of experience writing content (digital content)
• Skilled at using Figma for documentation, iteration, and collaboration
• Strategic project management skills & the ability to educate and gain sign-off from senior stakeholders
• Prior work experience in the Financial Institution digital space
• Experience in the Financial Institution digital space a plus
• In-Branch experience (focused on customers having in-branch onsite banking experiences)
• Experience with CMS

• Oversee the development of carefully written short-form content within complex digital interfaces
• Review and approve final copy and demonstrate the ability to support content choices to stakeholders and negotiate/compromise when needed
• Work closely with Product Designers to define and develop thoughtful designs and flows that integrate understanding of content together with visuals and interactive components
• Collaborate with design partners, Product Owners and other Content Designers to ensure content supports and enhances the product to meet business objectives and drive bottom-line results
• Be a leader in the content space, making strategic decisions as part of cross-functional agile teams
• Take a proactive approach to improving and developing content guidelines to ensure maintenance, consistency and optimize existing experiences

• Fun, fast-paced, collaborative working environment
• Opportunity to work on ad-hoc projects in a rapidly evolving environment
• Chance to work in tandem with Content and Product Design colleagues within the larger Experience Design group

For immediate consideration please click APPLY to begin the screening process with Alex.